1.Q: Can I have a sample order?
A: Yes, sample can be sent to test and check quality. Mixed samples are acceptable.For samples, small qty order or urgent orders, can be optional with Paypal, Western Union, MoneyGram, Escrow at the buyer convenience, 100% payment before delivery;
2.Q: What is the lead time?
A: Sample is 1-3 days, Mass order is 5-20 days(after receive deposit)
3.Q: Do you have any MOQ limit?
A: Our MOQ is 100pcs ( in stock goods ) and 2000pcs(OEM).For mass orders, 30% by TT as deposit, and the balance before the delivery.
4.Q: How do you ship the goods and how long does it take arrive?
A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 5-7 days to arrive.
5.Q: How to proceed the order if I have logo to print?
A: First, Artwork for visual confirmation, and next is Sample picture or sending sample to you for confirmation, finally we will go to mass production.
6.Q: Do you offer guarantee for the products?
A: Yes, we offer one year guarantee for the products.